Política de envío

LAVIOR Shipping Policy

Effective Date: 12/1/2025

At LAVIOR, we strive to ensure that your order is processed and delivered promptly and safely. Please review our shipping policy below to understand our procedures and expectations.

Order Processing

Processing Time: Orders are typically processed within 1–3 business days after payment is confirmed.
Orders placed on weekends or holidays will begin processing on the next business day.
Once your order has shipped, you will receive a shipping confirmation email with tracking details.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.
Estimated Delivery Times:
- Domestic (U.S.) Orders: 3–7 business days
- International Orders: 10–21 business days (depending on destination and customs)
Delivery times are estimates and may vary based on your location, carrier delays, or external factors such as weather or customs inspections.

Shipping Carriers

We work with reputable carriers including USPS, UPS, and FedEx to ensure safe and timely delivery. The carrier is automatically selected based on your location and shipping method.

International Shipping

LAVIOR ships internationally to most countries.
Customers are responsible for any customs duties, import taxes, or fees that may apply to international shipments.
We are not responsible for delays caused by customs processing.

Order Tracking

Once your order has shipped, you will receive an email containing a tracking number. Please allow up to 48 hours for tracking information to update.

Address Accuracy

Please ensure all shipping details are correct before submitting your order.
LAVIOR is not responsible for lost packages due to incorrect or incomplete shipping addresses provided by the customer.

Lost or Delayed Packages

If your order does not arrive within the expected timeframe:

Check your tracking number and contact the carrier directly for updates.
If the issue persists, please contact our customer support at info@lavior.comfor assistance.

For international shipments, please note that customs processing may cause extended delays.

Damaged Packages

If your package arrives damaged, please contact us within 7 days of delivery at info@lavior.com with your order number and clear photos of the damage. We will work with you to resolve the issue promptly.

Customs Delays

If your international order is held in customs for over 3 months, please reach out to info@lavior.com We will review the situation and determine next steps, including potential refund eligibility.