Customer Service

Everyone at LAVIOR hopes you benefit from the healing with every item purchased from us, but we know sometimes things don’t work out.

We offer a 30-Day Money Back Guarantee; see our Returns & Shipping page for details.

Lavior online is open 7 days a week, 24 hours a day, however our customer service desk is open during the hours of 8:00 AM EST to 6:00 PM EST. We are closed all recognized US holidays. If you place your order on the weekend or during a holiday, we will process and ship your order on the following business day. 

To assist you we have areas on the website that can offer detailed information for whatever you might need. Select from the list below;

You can always submit your question in the form provided and a LAVIOR representative will be in touch as quickly as possible. Feel free to contact us directly at or phone (844) 474.2552.

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