1. Can I Use My HSA/FSA For Lavior Products?
    Yes! You can use your HSA/FSA dollars to purchase eligible products on Lavior’s website using the Sika Health payment method. All eligible products will say HSA/FSA eligible under the Product Description. When you add HSA/FSA eligible products to your cart, you can select the “Sika | Pay with HSA/FSA” payment method and follow the instructions. No receipts, no reimbursements, no hassle.
  1. What happens if I have both HSA/FSA eligible items and ineligible items in my cart?
    If you have a mixed basket of eligible and ineligible products, Sika Health makes this very easy. When you select the “Sika | Pay with HSA/FSA” payment method at checkout, your cart will automatically be split into an eligible and ineligible subtotal. You can then add the appropriate payment method for each subtotal. Sika Health will handle the rest!
  1. What if I don’t have enough money in my HSA/FSA account to cover my purchase amount?
    Not to worry! Sika Health can check your available HSA/FSA balance, charge that amount, and allow you to provide a backup credit or debit card to handle the rest. Enter your card details like normal and follow the prompts from Sika Health!
  1. What if I don’t have an HSA/FSA debit card? Can I still use Sika Health?
    Yes! If you would like to redeem your HSA/FSA funds for a purchase on Lavior’s website and you don’t have an HSA/FSA card, you can choose Sika and pay with a normal credit or debit card.  As long as one of the items in your cart is eligible, you will receive an email from Sika Health. In this email will be everything you need to redeem your purchase for HSA/FSA dollars, including the proper receipt to submit to your HSA/FSA administrator.
  1. My payment didn’t go through with Sika Health, why is that?
    There are a few potential reasons why this may happen. It’s possible your HSA/FSA card has not yet been activated, or that you are attempting to purchase ineligible products with an HSA/FSA card. If you believe it is something other than that, please reach out to support@sikahealth.com